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Impact Learning Inc. Impact

Barbara Mandello

Carol Marturano-Becker Human Resources professional with demonstrated problem solving and change management skills. Strategic partner providing leadership in: recruitment and staffing, workforce planning, employee relations, performance management, culture change, benefits, leadership development/training, policy and procedure development and implementation, compensation programs and HRIS. Consultant to management and client groups establishing and maintaining positive employee environments and performance improvements, training and development.

  • Consultant to businesses seeking Human Resources solutions.
  • Recruiting specialist for technical, sales and management positions.
  • Successfully advertise, screen, interview and recommend candidates for selection.
  • Create Human Resources policies, practices and employee handbooks.
  • Conduct audits for legal compliance.
  • Investigate employee complaints and recommends solutions.
  • Provide coaching to employees and management.
  • Collaborate on development of educational training programs.

Human Resources Director

  • Electronics distribution company ISO9001:2000, AS9100:2004-1 certified, providing electronic components
    to military, aerospace and commercial markets. Strategic partner to CEO and Senior Management. Review,
    recommend, and implement strategies for growth and productivity improvement.
  • Identified internal resource issues and developed, replaced or reduced staff to efficiently meet Company
    requirements. Reduced overhead by 30%, reduced redundancy by 40% and consolidated reporting structure.
  • Institute performance management system to recognize or discipline employees for managing to expectation.
    Counsel leadership on appropriate decision making relative to employee relations and employee retention.
    Investigate all employee concerns or complaints and resolve any issues.
  • Manage internal investigations affecting the Company. Liaison to outside agencies, legal and facility relations.
  • Recruit all levels of employees, cost effectively including use of university programs and internships.
  • Research and deliver employee benefits that provide the best coverage with the least impact to both Company
    and employees. Deliver changes that keep increases to a minimum with maximized protection.
  • Mentor leadership and encourage the fundamentals of strategy, expectation and accountability.
  • Develop and deliver Company training. Identify outside sources and grant opportunities for training.
  • Managed ADP payroll and HRIS for Company.
  • Reduced payroll “waste” by instituting time and attendance system and accountability for resource planning.
  • Researched and implemented new payroll service. Savings of 50% with improved quality service provider.

KATHARINE GIBBS SCHOOL, Career Education Corporation, Melville, NY
Human Resources Director

  • Responsible for all aspects of Human Resources and Payroll (ADP) management at the school. Focused on
    staffing, employee relations, training, union avoidance and managing to business objectives.
    Consultant to leadership for all related matters. Lead school initiatives to deliver outstanding education to our students.
  • Managed and resolved all employee relations’ issues ensuring that all parties were addressed and appropriate
    actions were taken to protect the school and the employee.
  • Resolved performance issues through mentoring and developing expectations for success.
    Conducted investigations relating to legal compliance issues.
  • Developed structure for recruiting and hiring, records audits and performance management.
  • Created talent pool for sales, faculty and other functional areas in a fast moving results oriented environment.
  • Recruit both faculty and staff to ensure that the school had talent to deliver high-level educational services to a
    broad range of student skills and ability.

Consultant (Self Employed)

  • Achieved Human Resources results for businesses.
  • Recruiting specialist for technical, sales and management positions.
  • Successfully advertise, screen, interview and recommend candidates for selection.
  • Conducted Human Resource audits for compliance.
  • Researched and investigated and resolved DOL complaints resulting in successful outcomes for Company.
  • Created Human Resources policies, practices and employee handbooks.

(Formerly DuPont Pharmaceuticals Company), Garden City, NY
Human Resources Director

  • Lead Human Resources, Compensation and Training to strategically partner in developing initiatives to meet
    business objectives. Successfully managed employee relations. Consultant to management for all employee
    performance and development needs. Member of Site Leadership and Corporate Human Resources Leadership
    Teams. Facilitator for Corporate Peer Dispute Resolution process.
  • Counseled leadership on all employee issues including fact-finding, investigation, discipline, discrimination
    and performance improvement. Developed and trained leadership on process for consistent application of
    disciplinary actions.
  • Provided leadership development and talent pipeline by developing and managing succession plan.
    Delivered high quality candidates to meet business needs. Reduced recruitment costs 20% by initiating
    recruitment strategies. Provided metrics for recruitment initiatives.
  • Saved $250,000 annually and improved time reporting by introducing time and attendance system.
    Created performance management system and guidelines to provide an environment where employees were
    challenged, accountable and given development opportunities.
  • Enhanced productivity and morale by developing competency matrix and job descriptions for exempt and non-
    exempt positions.
  • Conducted sexual harassment training, investigations and documentation.
  • Developed employee’s leadership and technical skills by designing and facilitating training programs.
  • Introduced recognition programs to reward employees for contributions to the business.
  • Created an environment of mutual respect to ensure a positive work environment.
  • Achieved acceptance of diverse cultures by effectively introducing diversity initiatives.
  • Investigated and addressed all employee issues and provided solutions to both employees and management.
  • Successfully managed all government requests including reporting requirements, hearings and audits.
  • Held leadership role in developing vision, mission and culture change.
  • Developed Human Resources policies and procedures and trained management in “Bullet Workshops – Human
    Resources 101” covering Company policy, federal and state laws.

Senior Professional in Human Resources, SPHR Human Resource Certification Institute, Alexandria, VA

Master of Professional Studies, Labor/ Management SUNY – Stony Brook Stony Brook, NY B.S.,
Business Administration Empire State College (SUNY) Saratoga Springs, NY

Do you have any questions? Call us at (330) 665-1865!